Helen Fergusson

Head of Children’s Social Care Durham

We have commissioned INGSON on a number of occasions over the past four years to support us with quality improvement and auditing work. They have always provided an extremely helpful lens on a range of practice issues, and have supported us to develop our robust auditing process. John and Suzi’s sound understanding of context, sharp focus on relevant issues, and ability to engage and communicate with all layers of the organisation, means that their feedback is always well received and has real impact. They have added real value to our improvement work and our drive and ambition to develop a learning culture within our organisation.